August 11, 2011 10 Comments
[See UPDATE below!]
Quite an unanticipated firestorm has swelled up after I published this blog post (A Box You Want to Uncheck on LinkedIn) Wednesday, which describes LinkedIn’s force-users-to-opt-out-of-social-advertising policy (and shows you how to opt out).
Technically, it could be argued that LinkedIn did cover its bases in a way that a grinning lawyer might defend – they did give public notification of some form. The fact that virtually no-one knew what the ramifications were indicates that it was a technical notification only – that is, they clearly weren’t intent on making very clear to users what was about to transpire. I just happened, on August 10th, to be the first one to say “Hey!” – and only because I was copied on a private thread of LinkedIn messages by one of my contacts. Smarter-than-me news outlets like ZDNet, and many bloggers, were obviously not informed about the change by LI – one wonders why? It couldn’t be about the potential advertising revenue, could it?? :>}
And that opens up an interesting debate, which I will leave for the comments. How much notification should a social platform company like this give, in advance of a significant change such as including you in third-party advertising? Is technical notification sufficient, or should there be more forthright and comprehensive disclosure? If the latter, in what form(s)?
And how has this incident shaped your perception of LinkedIn as a company?
The comments are yours!
UPDATE: LinkedIn Listens, Reconsiders
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