December 6, 2008 6 Comments
I’m a guy, so understand that I can be dumb at times. Like, going into Target today to buy a couple of things. How ridiculous is that concept? Everyone knows that if you go to Target, you automatically have to count on buying at least 2, if not 3 times what you intended.
Anyway, intending to just pick up my couple of pre-planned items, I did not grab one of those hand-held shopping baskets (let alone a cart – guys don’t do carts for little runs like this!). Needless to day, before I ever got to the items I needed, I already had an arm full of two bulky things I didn’t know I needed, and my cash-and-carry bandwidth was about to be exceeded.
Here is where Target is very smart.
There, far away from the front or the registers, was one of those containers holding the shopping baskets! In fact, sprinkled throughout the store, just for dunces like me, were these handy outposts. A small touch. But very smart!
Why? Because now I could spend even more – and I did (yes, you can picture my wife rolling her eyes when I came in the door). More carry, more cash for Target – and I was happy too. Yet how many stores make you walk all the way back to get a basket or cart, putting up a barrier to extracting maximum dollars from you? Because I don’t believe I would have spent as much had that basket not been right where I needed it. Right on, Target. You know your shoppers.
Subscribe to the StickyFigure blog
Follow Steve Woodruff on Twitter