January 18, 2010 10 Comments
You’ve probably seen the chick flick Sleepless in Seattle. Today, I want to talk about Loveless in Nashville. No, that’s not an on-line Lonely Hearts Club in Music City.
Yes, the food is wonderful, in that fill-your-belly-to-bursting southern cooking kind of way. But I haven’t been there for, like 28 years. So why write about it now?
Because, a quick web search indicates that it’s still there. And I can tell you one 28-year old reason why.
Newlyweds, and fresh off of a move from Connecticut to Nashville, where we planned to take up residence, my bride and I walked into the famed Loveless Cafe for dinner. We were such newbies to the area, in fact, that we didn’t have a bank account set up yet. I think it was about our first week in town.
I remember the usual friendly Southern service. Very large quantities of wonderful food that I wish I could afford to eat in these days of more restricted caloric intake. The homey atmosphere. And, at the end, the travelers checks (remember those, anybody?), always advertised as “same as cash” – that’s all we had to pay for the meal. Like I said, no bank account yet, and no cash in our pockets.
Loveless’ didn’t take travelers checks. Ooops.
So how did they handle this embarrassing situation? I will paraphrase the waitress’ words: “Now, that’s all right honey, you just take this bill, and once you have your bank account set up, just send us a check for it.”
Needless to say, this native New England couple was blown away. Yes, we sent them a check. And yes, I never forgot. And somehow, almost three decades later, I’m simply not at all surprised to see that they’re still in business.
Treat people like that and it’s hard to lose.
(Apparently, CC Chapman has been there too! If you’ve been to Loveless, leave a comment with your impressions!)