The World’s First Management Consultant
March 7, 2010 7 Comments
He had just led hundreds of thousands of the descendants of Israel out of Egypt, and was on a journey to a new land, a homeland promised generations ago to Abraham, Isaac, and Jacob (Israel).
And they were pecking him to death.
Moses was the leader. And everyone came to him with their problems, their disputes, their needs. Everyone. That sounds like a prescription for maximum-strength Prozac.
Fortunately, a man named Jethro came along (would you listen to a consultant named Jethro?). Jethro was Moses’ father-in-law, but more than that, he was a wise and sensible fellow. A giver of good advice. A leadership and management consultant.
You can read about the entire encounter here in Exodus 18, and I’d urge you to do so for background (it’s fascinating). But in short, Jethro noticed that Moses was absolutely wearing himself down to shreds by sitting in judgment over the entire nation, dispensing instruction and settling difficulties. Morning, noon, and night – “Moses, what about Aaron’s son’s hair length?” “Moses, he took one of my sheep!” “Moses, what should be the dowry for a one-eyed wife?” And perhaps, “How do I change the settings on my Facebook page, to block those pesky Egyptians?”
No wonder Jethro said, as he watched this exhausting parade, “What you are doing is not good. You and these people who come to you will only wear yourselves out. The work is too heavy for you, you cannot handle it alone.”
So, you’ll see as you read the passage, that Jethro gave Moses very wise advice about creating an inner circle of trusted people, delegating responsibility, and focusing on the big stuff. He saved Moses’ bac…well, lamb chops, and had a significant impact on the life of the nation for many years to come.
Jethro also provided, for us, three tremendous lessons in management.
- 1. Don’t delude yourself into thinking that you can do it all alone (v. 18). You may be competent, but you’re not omnipresent, all-wise, and all-powerful. God alone has those attributes – and in human communities, since no one person can do it all, you are dependent on collaboration, outsourcing, and great talent selection.
- 2. If you’re meant to lead, don’t get lost in the weeds (v. 19). Stick with the highest tasks and responsibilities. That’s where you’re a lot more indispensable.
- 3. Choose the best. Look for people of character (v. 21). Trustworthy folks who can be counted on in the “inner circle.”
Many things can only be accomplished via larger communal efforts, in business and in every other endeavor. But only by structuring things so that the right people are on the bus, and in the right seats on the bus, can it all work well.
Jethro’s advice was free to Moses, and is free to you. It’s also just as timely as it was thousands of years ago. What can you learn from the world’s first management consultant?
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